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ROAD CLOSURES UPDATE: WEEK OF JUNE 17, 2018

City of West Palm Beach road closure updates are issued weekly by the City and may be viewed online at wpb.org.

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4TH ON FLAGLER'S FLAGS AND FIREWORKS WILL MARK THREE DECADES OF FAMILY-FRIENDLY ACTIVITIES

The City of West Palm Beach’s Independence Day Celebration Returns to the Waterfront with Extra Special Elements in Honor of its 30th Anniversary

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PARKING ADMINISTRATION STATEMENT
If you believe you may have received a ticket in error, please contact Parking Administration at (561) 822-1500.
PARKING ADMINISTRATION STATEMENT
WEST PALM BEACH, FLA. (May 18, 2018) -- Late last week, some of the parking meters in the 500 block of Clematis Street experienced a technical malfunction that came to light when parkers reported that approximately five single space meters had reset prematurely. As soon as the malfunction was brought to our attention, Parking Administration asked our support contractor to disable the sensors associated with the meters and, then, research and investigate the issue. Based on the information our Parking Administration Department has at this time, we believe the problem is isolated only to the 500 block of Clematis Street and are investigating the cause of the malfunction. Additionally, we are conducting an assessment of all meters with sensor technology to see whether the issue extends beyond the meters on the 500 block of Clematis Street.
Right now, the City of West Palm Beach operates 1400 meters with “Smart Meter” technology. 200 of those meters incorporate sensor technology, which tracks the entry and the exit of a parking space equipped with this meter. The sensor technology has also been installed along the 200 block of Clematis, 500 block of Clematis, 700 block of Rosemary, and 300 block of Quadrille. This technology has been incorporated as a means to collect information on parking turnover, which is useful in developing future parking strategies. To our knowledge, this is the only time that we have experienced this technical malfunction in the two years that we have utilized this technology.
Please be advised that when a vehicle pulls out of a parking space with the sensor technology, the meter will reset to zero, showing no additional time left on the meter and making it available for the next customer to pay for parking services, a standard industry practice adopted by the City of West Palm Beach upon the meters’ installation. Additionally, the City gives all parkers at Smart Meter spaces a 5-minute grace period, once their paid parking period has expired.
The City has overturned the tickets of the individuals who we know have been affected by this malfunction. If you believe you may have received a ticket in error, please contact Parking Administration at (561) 822-1500. We apologize for any inconvenience this may have caused our valued customers. For more information about City of West Palm Beach parking, please visit: www.wpb.org/parking.