PRECAUTIONARY BOIL WATER NOTICE LIFTED

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PRECAUTIONARY BOIL WATER ORDER LIFTED FOR CUSTOMERS OF THE CITY OF WEST PALM BEACH WATER SYSTEM

NOVEMBER 12, 2007

The Palm Beach County Department of Health has approved the lifting of the precautionary boil water order for all customers who have been on boil water notice since November 10, 2007. The sampling required has shown negative results of bacteria, therefore allowing the boil water notice to be lifted. The customers that were affected were customers south of Palm Beach Lakes Blvd and east of Congress Ave to the Intracoastal Waterway.

Mayor Lois Frankel wants all customers to realize on going repairs will be performed within the next 2-3 months. There is a slight possibility of brief interruptions during these repairs. The City and U.S. Water Services will do everything possible to avoid interruption of service.

LISTEN TO THE BOIL WATER NOTICE LIFTED AUDIO RECORDING
[click here for English]


BOIL WATER NOTICE QUESTIONS AND ANSWERS VIDEO
[click here for English]


Due to a drop of water pressure, certain areas of West Palm Beach have been put under a precautionary boil water notice as mandated by the Palm Beach County Health Department. This applies only to West Palm Beach water customers who live south of Palm Beach Lakes Blvd and east of Congress Avenue to the intracoastal waterway. This does not apply to customers in Towns of Palm Beach, South Palm Beach, or areas of West Palm Beach north of Palm Beach Lakes Blvd and West of Congress Avenue.Those customers on boil water notice should BOIL WATER FOR ALL DRINKING, FOOD PREPARATION AND DISHWASHING PURPOSES. LET WATER BOIL BRISKLY FOR NO MORE THAN ONE TO THREE MINUTES. CONTINUE TO DO SO UNTIL OTHERWISE OFFICIALLY NOTIFIED. IF YOU ARE UNABLE TO BOIL YOUR WATER, ADD 8 DROPS OF UNSCENTED BLEACH PER GALLON OF WATER AND LET STAND FOR 1 HOUR. DURING THIS TIME WATER MAY BE USED FOR SHOWERING AND OTHER PURPOSES BUT NOT FOR DRINKING, ICE, COOKING OR FOR PETS. YOU WILL BE NOTIFIED WHEN TO DISCONTINUE BOILING YOUR WATER. THIS NORMALLY TAKES APPROXIMATELY 48 HOURS.On Saturday, during plant maintenance at the City of West Palm Beach Water Treatment Facility, divers were preparing to inspect water storage tanks when due to human error two valves were improperly closed. This caused a brief drop in water pressure in parts of the water distribution system. Under state regulation any drop in water pressure requires a precautionary boil water order in affected areas.Mayor Lois Frankel has put the water plant manager on administrative leave. With the concurrence of the PBC Health Department, the City has retained the services of U.S. Water Services Inc of New Port Richy, Fl to oversee and operate the water system at this time. President Gary Deremer will report directly to Mayor Lois Frankel with complete oversight by the Palm Beach County Health Department.VIEW THE AFFECTED AREA MAP [click here]
(The affect areas are light blue in color)
LISTEN TO THE BOIL WATER NOTICE AUDIO RECORDING
[click here for English]
LISTEN TO THE BOIL WATER NOTICE AUDIO RECORDING
[click here en Español]
For any questions please call the West Palm Beach 24 hour’s hot line at 561-822-2222.