Who to call about your flooding

Who Do You Need To Call?

Some helpful information about who to call about your flooding

For immediate release

August 28, 2012

West Palm Beach, Florida – In response to questions raised about who is responsible for working to alleviate flooding in various neighborhoods, here is some helpful information for residents:

While the City of West Palm Beach provides drinking water and sewer service to our western communities, it does not handle storm drainage. The City manages the natural catchment areas near our western communities and uses those areas to store water. But we rely on others to pump storm water from our western communities into those catchment areas.

The Northern Palm Beach County Improvement District is responsible for pumping storm water from the western communities into the catchment areas in the following neighborhoods, among others:

Baywinds, Andros Isles, Riverwalk, Vista Center, Briar Bay, Hamilton Bay & the Villages.

The City of West Palm Beach has been actively lowering the levels in our catchment areas in order to be able to accept the flood waters from those communities, but it is the Northern Palm Beach County Improvement District that needs to pump the water to the catchment areas.

For more information on the Northern Palm Beach County Improvement District, you may visit their website at: http://www.npbcid.org. You can also contact them by calling: 561-624-7830.

###