• 000119

SUMMARY: Under close supervision, receives payments from mail and walk-in customers, records incoming revenue for the City including utility bills, parking tickets, occupational licenses and building permits; and performs related duties as assigned.

ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics). This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

DUTIES AND RESPONSIBILITIES: (which are not in any hierarchical order)
  1. Accepts payments from walk-in customers, by mail or night depository.
  2. Receives, processes, and posts details of transactions such as utility payments, licensing and permit fees and fines.
  3. Enters financial data into appropriate accounting and computer systems.
  4. Opens, closes, operates and balances cash register on a daily basis.
  5. Opens and sorts in-coming mail for processing.
  6. Answers telephone, greet the public, respond to questions, provide information, documents, instructs or directs visitor to appropriate party.
  • Knowledge of bookkeeping or basic accounting methods.
  • Knowledge of payment processing and receipt processing procedures.
  • Knowledge of mathematics and cashiering.
  • Skill in using computer and software applications for accounting transactions.
  • Skill in using common office machinery and equipment.
  • Ability to communicate effectively with others, both orally and in writing.
  • Ability to deal effectively with the general public.
  • Ability to establish and maintain effective working relationships with those contacted in the course of work.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work involves sedentary to light work in an office setting. There is frequent need to sit for prolonged periods and use the hands for data input. There is occasional need to stand, walk, reach with hands and arms and lift light objects (up to 10 pounds) and perform other similar actions during the course of the workday. The City of West Palm Beach promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing.

MINIMUM QUALIFICATIONS: High School diploma or GED and six (6) months of customer service or cashier experience, or any equivalent combination of training and experience.

FLSA Code: Non Exempt
Last revision date: October 2001
Overtime: Yes
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