Code Compliance Manager

  • 102216

SUMMARY: Under general supervision reorganizes, supervises and manages the Code Enforcement Division, coordinates the activities of the division with other departments within the City. Educates citizens and community groups regarding code compliance. Performs related duties as assigned.

ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knoweldge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

DUTIES AND RESPONSIBILITIES: (which are not in any hierarchical order)
  1. Oversees the administration of the code enforcement system of inspections, case management, reporting, case resolution, compliance, Special Masters hearings, and code enforcement liens.
  2. Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining and completing employee performance appraisals; interviews and selects new employees.
  3. Responsible for the training of the code enforcement officers and maintenance of proper credentials.
  4. Directs division operations; formulates and implements policies and procedures for the division; prepares and administers division budget; monitors and tracks expenditures; oversees receipt of fines and related record keeping; directs funds received from fines into appropriate projects.
  5. Interfaces and coordinates with the Police Department, Planning and Zoning, Construction Services, Law Department and any other involved departments to ensure effective enforcement of the codes of the City.
  6. Interprets and enforces the provisions of applicable federal, state and local codes, ordinances, laws, rules, regulations, standards, policies and procedures, ensures fair enforcement of ordinances; initiates any actions necessary to correct deviations or violations.
  7. Develop new code ordinances and devise and implement policies and procedures to make sure that codes are followed.
  8. Provides information and technical expertise concerning code violations and code enforcement issues; provides technical support to other departments.
  9. Responds to more difficult or complex complaints; researches problems, makes recommendations, and initiates problem resolution; discusses problem areas with property owners, property managers, and contractors; mediates disputes; resolves unusual problems.
  10. Prepares or completes various forms, reports, correspondence, agenda items, production reports, work orders, purchase requisitions, budgets, performance appraisals, training materials, citations or other documents.
  11. Responsible for managing the contracts by and between the City and its contractors for board and secure, lot clearing, removal of inoperative vehicles and assuring that amounts expended by the City are properly assessed to property owners.
  12. Liaise between the City and its neighborhoods with respect to attaining code compliance.
  13. Provides education and information to the community; gives speeches and presentations; prepares/distributes educational materials.


  • Knowledge of modern code administration principles and practices.
  • Knowledge of real estate law.
  • Knowledge of building, zoning, and minimum housing codes and regulations.
  • Knowledge of minimum housing standards.
  • Knowledge of departmental policies and procedures.
  • Knowledge of appropriate safety methods and techniques.
  • Skill in both verbal and written communication, including group presentation skills.
  • Skill in operating standard office equipment including a two-way radio, personal computer and related software.
  • Skill in interpersonal relations when interacting with diverse communities or confrontational individuals.
  • Ability to formulate comprehensive operation policies and procedures.
  • Ability to prepare complex technical reports.
  • Ability to analyze comprehensive and detailed ordinances and technical code amendments.
  • Ability to establish and maintain effective working relationships with co-workers, supervisors and the public.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work involves moderate work, often in an outdoor setting, with exposure to loud noises, chemicals, debris, air and waterborne pathogens. There is frequent need to stand, walk, sit, talk or hear, use hands, kneel, stoop and perform other similar actions during the course of the workday. The City of West Palm Beach promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.

MINIMUM QUALIFICATIONS: Associate degree from an accredited college or university, supplemented by vocational/technical training in code enforcement and five (5) years previous experience in code enforcement or public relations, including two (2) years supervisory experience, or any equivalent combination of training and experience. Must possess or obtain F.A.C.E. (Florida Association of Code Enforcement) Level I Certification within one (1) year of employment. A valid Florida driver’s license is required.

FLSA Code: E
B/U: None
Last revision date: October 2001
Overtime: No
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