Employee Relations Specialist

  • 201626

SUMMARY: Under general direction, this is professional and administrative work assisting in administering policies, procedures and collective bargaining agreements concerning citywide employee/labor relations activities. Work involves responsibility for performing a wide variety of functions regarding all phases of collective bargaining negotiations, contract agreements, impasse proceedings, grievance and related employee relations activities. Investigates employee/applicant complaints and grievances. Performs related duties as assigned.

ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

DUTIES AND RESPONSIBILITIES:(Which are not in any hierarchical order)
  1. Responsible for preparing correspondence, spreadsheets, and a variety of standard and specialized reports of varying complexity, researching and analyzing information, and conducting and completing surveys.
  2. Maintains the HR/ER Divisions file system regarding discipline, grievances, settlement and release agreements, MOU/MOA’s and arbitrations.
  3. Monitors disciplinary actions to ensure consistency.
  4. Maintains effective working relationships with other departments, internal and external agencies.
  5. Provides assistance in labor negotiations and assists in analyzing the impact of negotiation proposals and contractual agreements on the city.
  6. Assists in the review, and analysis regarding changes to proposed new classifications that fall within bargaining units.
  7. Assists the HR/ER Management Team in preparing material and conducting training of supervisory personnel in matters pertaining to disciplinary actions, grievance procedures and labor contract agreements.
  8. May function in a wide variety of situations requiring application of skills in employee counseling, fact finding and facilitation between employee/manager relationships.
  9. Assists management in labor contract negotiations.
  10. Represents the organization in legal hearings on labor issues and with labor governing bodies.
  11. Makes recommendations for changes to existing policies to ensure compliance with new or proposed regulations.
  12. Assists in the interpretation of civil service rules and regulations, union contracts, federal guidelines and regulations, and human resources policies and procedures.
  13. Investigates and responds to disciplinary matters, assigned EEOC complaints; investigates internal and external complaints/grievances/inquiries.
  14. Assists and participates in conducting pre-disciplinary meetings.
  15. Performs related work as required.
The successful incumbent must have basic knowledge of labor and employee personnel principles, practices and methods; should be familiar with governmental organizations, functions and the dynamics of City departments. Should possess strong communication and analytical skills as well as the ability to exercise sound judgment and arrive at sound conclusions. This position reports to the Employee Relations Manager. KNOWLEDGE, SKILLS AND ABILITIES:
  • Knowledge of federal and state employment, civil rights and labor laws, rules and regulations.
  • Knowledge of City’s Human Resource policies, practices and procedures in area of assignment.
  • Knowledge training methods, practices and procedures.
  • Knowledge of computer hardware, software and peripherals related to area of assignment.
  • Knowledge of recordkeeping/file maintenance methods, practices and procedures.
  • Knowledge or research and investigative methods and practices.
  • Knowledge of mediation, negotiation, and conflict resolution methods and practices.
  • Skill in researching and analyzing statistical or informational data.
  • Skill in effectively utilizing written communication in the development of investigative reports, management reports, training guidelines, and written descriptions.
  • Skill in utilizing verbal communication in presentations and responses to inquiries and complaints.
  • Skill in identifying, diffusing and mediating differences, and developing consensus.
  • Ability to establish and maintain effective working relationships with those contacted in the course of work.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work involves light work in a fast paced office setting. There is frequent need to stand, stoop, walk, sit, lift objects (up to 25 pounds), drive to other City departments and perform other similar actions during the course of the workday. The City of West Palm Beach promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.

MINIMUM QUALIFICATIONS: Bachelor’s degree from an accredited college or university with a major in Human Resources, Industrial Relations, Business/Public Administration, or related field and two (2) to four (4) years of progressively responsible human resources, employee/labor relations experience, or any equivalent combination of education, training and experience. A valid Florida driver’s license is required. Masters Degree, PHR/ SPHR, NPELRA or FPELRA Certification is strongly preferred.

FLSA Code: E
B/U: None
Last revision: October 2001
Overtime: No
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