Family Services Coordinator
ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)DUTIES AND RESPONSIBILITIES: (which are not in any hierarchical order)
- Participates in community outreach programs; provides counseling and technical assistance to individuals and/or families in need of food, clothing and/or shelter by informing and/or referring them to the appropriate social service agencies; may provide transportation for the elderly as needed and assist with finding emergency housing as needed.
- Answers questions from the public regarding landlord/tenant problems, late rental payments, etc. utilizing knowledge of applicable federal, state and local regulations.
- Conducts housing workshops, job fairs, and various other community based public relations programs.
- Participates in the dissemination of brochures and related promotional materials.
- Participates in the establishment and organization of neighborhood/tenant associations.
- Serves as City’s liaison with the minority community to develop and maintain a positive relationship with citizens; visits community centers and distributes materials relating to the outreach office.
- Keeps abreast on current developments in housing and related laws by attending annual training seminars and/or conferences.
- Knowledge of investigative techniques and the ability to make valid conclusions and recommendations based on findings.
- Ability to interpret laws and regulations in area of assignment.
- Ability to coordinate various activities in an efficient and effective manner.
- Ability to communicate effectively both orally and in writing.
- Ability to analyze and interpret factual data necessary to render opinions.
- Ability to establish and maintain effective working relationships with citizen groups and the general public.
MINIMUM QUALIFICATIONS: Bachelor’s degree from an accredited college or university with a major in Sociology, Public Relations, Public Administration or related field, and two (2) years experience in developing and administering social programs, or any equivalent combination of training and experience. A valid Florida driver’s license is required.