Human Resources Analyst

  • 201632

SUMMARY: Under limited direction, participates in the full range of human resources programs ensuring compliance with City and federal employment related guidelines, conducts research, investigates employee or applicant complaints, conducts Human Resources Department training; and performs related duties as assigned.

ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

DUTIES AND RESPONSIBILITIES:(Which are not in any hierarchical order)
  1. Consults with department to determine position requirements; recruits, certifies eligibility, prepares and monitors referral list; recommends testing and evaluation instruments for recruitment or promotional process; participates in the facilitation of panel interviews for professional, paraprofessional, clerical or labor trade positions; trains interviewing evaluators in the employment interview process and ADA/EEOC guidelines; assists in the development or revision of structured interview questions.
  2. Implements human resources policies and programs, audits human resources action requisitions and other human resources forms to ensure compliance with existing HR policies and procedures.
  3. Interprets civil service regulations, union contracts, federal guidelines and regulations, and human resources policies and procedures.
  4. Assesses departmental training needs; develops, presents or arranges for training based on assessments.
  5. Creates, maintains, and updates recruitment, employment, and employee benefit databases and files according to area of assignment.
  6. Conducts job audits, salary reviews, salary surveys and cost analysis; reviews and prepares recommendations related to classification and compensation issues; distributes employment updates to assigned agencies.
  7. Act as lead worker for the Human Resources Specialist; regularly assigns and checks the work of others; provides direction and guidance and maintains the flow of work.
  • Knowledge of City, federal and state employment, civil rights and labor laws, rules and regulations.
  • Knowledge of City’s human resources policies, practices and procedures in area of assignment.
  • Knowledge of supervisory and training methods, practices and procedures.
  • Knowledge of computer hardware, software and peripherals related to area of assignment.
  • Knowledge of record keeping and file maintenance methods, practices and procedures.
  • Knowledge of research and investigative methods and practices.
  • Knowledge of mediation, negotiation, and conflict resolution methods and practices.
  • Skill in researching and analyzing statistical or informational data.
  • Skill in effectively utilizing written communication in the development of investigative reports, management reports, training guidelines, and written descriptions.
  • Skill in utilizing verbal communication in presentations and responses to inquiries and complaints.
  • Skill in identifying, diffusing and mediating differences, and developing consensus.
  • Ability to establish and maintain effective working relationships with those contacted in the course of work.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work involves light work in a fast paced office setting. There is frequent need to stand, stoop, walk, sit, lift objects (up to 25 pounds), drive to other City departments and perform similar other actions during the course of the workday. The City of West Palm Beach promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.

MINIMUM QUALIFICATIONS: Bachelor’s degree from an accredited college or university with a major in Business Administration, Psychology, or Human Resources, or related field, and two (2) years related experience, or any equivalent combination of training and experience. A valid Florida driver’s license is required.

FLSA Code: E
B/U: None
Last revision: October 2001
Overtime: No
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