Human Resources Officer

  • 201620

SUMMARY: Under general direction, administers and/or supervises the daily functions of assigned area of Human Resources, such as Employment and Development, Benefits/Pensions, Risk Management or Classification/Compensation. Monitors Human Resources Information System and employment practices to promote discrimination free workplace; develops requests for proposals and ensures integrity of internal controls; and performs related duties as assigned.

ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

DUTIES AND RESPONSIBILITIES: (Which are not in any hierarchical order)
  1. Prepares annual classification/pay or Benefits plan and submits to Commission via resolution; submits revisions to resolution quarterly or as necessary. Conducts area salary survey and derives market information from other surveys. Maintains classification and pay plan as authorizing document for personnel actions.
  2. Prepares reports related to loss ratio, claims status, benefits and pension programs, etc. Prepares costing analysis and projects financial impact of changes to benefits or compensation programs.
  3. Provides training to supervisory personnel and staff regarding regulatory compliance with ERISA, COBRA, EEO, ADA, AA, and FMLA. Prepares and presents requested informational reports to regulatory agencies.
  4. Maintains, updates, and monitors data entry into Human Resources Information System for all data related to area of assignment.
  5. Develops policies and procedures for tracking data related to area of assignment; i.e. performance appraisal completion dates and pertinent information, or benefits and pensions.
  6. Supports and participates in union negotiation, planning, etc, by providing information pertinent to negotiations, keeping union representative informed as to human resources actions, applicable labor markets, and implementation of changes.
  7. Designs, develops, proposes and implements policy and procedure changes to improve money/staff/resources and reduce costs to employer.
  8. Researches and investigates a variety of complaints, grievances, and charges and prepares responses.
  9. Supervises professional and support staff of assigned area.
KNOWLEDGE, SKILLS AND ABILITIES: (Based on area of assignment)
  • Knowledge of City Human Resources practices and procedures.
  • Knowledge of City, federal and state employment and labor laws, rules, and regulations specific to area of assignment.
  • Knowledge of EEO/ADA/AA regulatory compliance, charges, investigations, mediation, and civil court processes.
  • Knowledge of best practices in compensation and EEO/ADA.
  • Knowledge of basic accounting practices and procedures.
  • Knowledge of management, administrative, and supervisory methods, practices and procedures.
  • Knowledge of record keeping and file maintenance practices and procedures.
  • Knowledge of mediation and conflict resolution methods, practices and procedures.
  • Skill in development and administration of point factor evaluation plans and base pay policy development and administration.
  • Skill in survey development, implementation and analysis.
  • Skill in accurately entering, monitoring and maintaining Human Resources Information System data.
  • Skill in utilizing verbal and written communication in the development of presentations, management or regulatory agency reports, contracts and requests for proposals, etc.
  • Skill in diffusing, negotiating, mediating, and reaching consensus.
  • Skill in investigating and responding to charges.
  • Skill in prioritizing, delegating, assigning, reviewing and evaluating work.
  • Skill in researching and interpreting technical references or statistical data related to area of assignment.
  • Skill in planning, developing and presenting annual budget.
  • Ability to establish and maintain effective working relationships with those contacted in the course of work.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work involves sedentary to light work in an office setting. There is frequent need to stand, stoop, walk, sit, lift objects (up to 25 pounds) and perform similar other actions during the course of the workday. The City of West Palm Beach promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.

MINIMUM QUALIFICATIONS: Bachelor’s degree from an accredited college or university in Business Administration, Psychology, Human Resources Management, or related field with five (5) years progressively responsible experience in area of assignment including one (1) year of supervisory and/or EEO/ADA administrative experience, or any equivalent combination of training and experience. A valid Florida driver’s license is required.

FLSA Code: E
B/U: None
Last revision: October 2001
Overtime: No
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