Human Resources Specialist

  • 201648

SUMMARY: Under limited supervision, provides personnel related administrative, secretarial and clerical support to a variety of human resources divisions; and performs related duties as assigned.

ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

DUTIES AND RESPONSIBILITIES:(Which are not in any hierarchical order)
  1. Responds to telephone, walk-in and correspondence inquiries related to area of assignment within Human Resources Department.
  2. Creates, inputs, maintains, updates a variety of confidential files and human resources information database file systems.
  3. Coordinates and processes applications, status changes, terminations, leaves of absences, benefit changes, etc.
  4. Maintains, audits, collects, monitors or initiates payments as authorized.
  5. Coordinates, schedules, and processes requests for medical examinations, pre-employment testing, interviews, training, drug-free workplace testing, etc.
  6. Utilizes word processing to compose correspondence, memos, reports, minutes, examinations, purchase orders, etc.
  7. Coordinates travel arrangements, maintains office inventory of materials and supplies.
  • Knowledge of computer hardware, software and peripherals related to area of assignment.
  • Knowledge of record keeping and file maintenance methods, practices and procedures.
  • Knowledge of general office equipment and practices.
  • Knowledge of customer service and public relations practices and procedures.
  • Knowledge of City’s Human Resources Department policies and procedures.
  • Skill in accurately entering and retrieving information into Human Resources Informational Databases.
  • Skill in utilizing written communication in the composition of written correspondence, memos, reports, announcements, etc.
  • Skill in utilizing verbal communication when conveying accurate information in response to inquiries and complaints.
  • Skill in maintaining confidential employee and applicant files or requests.
  • Skill in effectively handling multiple tasks simultaneously in a fast paced environment.
  • Ability to establish and maintain effective working relationships with those contacted in the course of work.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work involves sedentary to light work in an office setting. There is frequent need to stand, stoop, walk, sit, lift objects (up to 25 pounds) and perform other similar actions during the course of the workday. The City of West Palm Beach promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.

MINIMUM QUALIFICATIONS: High School diploma or GED and two (2) years of general office, personnel administration, or benefits administration experience, or any equivalent combination of training and experience. A valid Florida driver’s license is required.

B/U: None
Last revision: October 2001
Overtime: Yes
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