ESSENTIAL FUNCTIONS:(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)DUTIES AND RESPONSIBILITIES:(Which are not in any hierarchical order)
- Provides customer service at reference desk; researches and answers questions from the public and assists them in use of the library.
- Provides readers advisory for the general public; recommends authors, materials and resources to assist customers in their information selections.
- Participates in technology projects designed to organize online information to make it more accessible and useful to the public.
- Provides reference services utilizing electronic resources including but not limited to online catalogs, Internet, CD-ROM products, online databases and indexes.
- Assists customers in the use of online resources; designs and implements training programs for customers and staff in the use of online resources.
- Prepares bibliographies both printed and online, including web resources.
- Designs, coordinates and implements library programs; develops partnerships with the community to provide programs and services; writes press releases and markets library to the community.
- Advises in the selection of materials, maintains collections under the supervision of the reference supervisor, reads professional literature and reviews as appropriate.
- Provides expertise in specific areas of librarianship such as business, technology, fiction, government documents, arts and culture, children’s collection and interlibrary loan.
- Maintains current with developments in the field of library technology and information services.
- Manages, and gathers information to design collections and services, including but not limited to historical, business, reference and online collections.
- Oversees activities of other staff and volunteers as assigned.
- Knowledge of library collections of targeted populations.
- Knowledge of general library practices and procedures.
- Knowledge of community interests, trends and resources sufficient for determination of book utilization.
- Knowledge of computer hardware, software and peripherals sufficient to instruct target population in their use.
- Skill in utilizing customer service techniques in responding to inquiries and complaints.
- Skill in utilizing computer databases to research, maintain, and update records and files.
- Skill in instructing the general public in the use of computers and other technical or audiovisual machines.
- Ability to utilize verbal and written communication in the development of administrative and technical reports and presentations.
- Ability to develop and present programs to groups.
- Ability to conduct reference interviews and to use printed reference materials and the Internet for research.
- Ability to establish and maintain effective working relationships with those contacted in the course of work.
MINIMUM QUALIFICATIONS: Master’s in Library Science (MLS) from an ALA accredited program of study with two (2) years related experience in a field such as teaching, recreation, social work or book sales, or any equivalent combination of training and experience.
Last Revision date: June 2001