Library Assistant

  • 001742

SUMMARY: Under close supervision, provides basic or specialized library services to the general public; receives, processes, and maintains library materials in respective areas, and provides timely and accurate information to the general public; and performs related duties as assigned.

ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

DUTIES AND RESPONSIBILITIES: (which are not in any hierarchical order)
  1. Waits on customers at checkout desk, issuing library cards, checking items in and out, renewing items, and accepting payments for overdue items.
  2. Places and removes hold on items for patrons.
  3. Processes overdue notices.
  4. Updates and maintains patron records.
  5. Reconciles cash report.
  6. Shelves video and audiotapes and CD’s.
  7. Processes requests for interlibrary loans using computerized database, receiving and recording loan items, notifying patrons of arrival, checking items out, and monitoring return.
  8. Retrieves e-mail requests for items from other libraries, searching for item, notifying requestor, and checking item out to requestor.
  9. Drives bookmobile to outlying locations.
  10. Checks vehicle daily and schedules regular and preventive maintenance with Fleet Management.
  11. Checks materials to patrons; handle patron requests for special materials; issues library cards and updates patron records.
  12. Coordinates and prints schedule of bookmobile stops.
  13. Inputs and updates main library records.
  14. Adds, edits, and deletes item records in the library database.
  15. Orders supplies.
  16. Process materials and repairs damaged material.
  • Knowledge of the various tastes, wants, and preferences of patron groups.
  • Knowledge of manual and automated filing systems.
  • Knowledge of automated library systems.
  • Knowledge of the physical layout of the library.
  • Knowledge of the Dewey Decimal System.
  • Knowledge of print and electronic information resources.
  • Knowledge of the proper methods used to shelve library books, magazines, and periodicals.
  • Skill in utilizing computer databases to research, maintain, and update records and files.
  • Skill in developing and maintaining effective interpersonal relations.
  • Skill in following oral and written instructions.
  • Skill in providing customer services to library patrons.
  • Skill in safely receiving, retrieving, and reshelving books, resource materials, and audio-visual equipment.
  • Skill in the operation of standard office equipment.
  • Basic knowledge of MARC (Bibliographic Record Format).
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work involves light to moderate work in an office setting. There is frequent need to stand, stoop, walk, sit, lift heavy objects (up to 50 pounds) and perform other similar actions during the course of the workday. The City of West Palm Beach promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.

MINIMUM QUALIFICATIONS: High School diploma or GED and six (6) months clerical, customer service, and/or Student/Library Page experience, or any equivalent combination of training and experience. Some positions may require a valid Florida driver’s license and/or Commercial driver’s license, Type B with air brakes, or ability to obtain within six months from employment.

Last revision date: August 2005
Overtime: Yes
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