Library Services Clerk
ESSENTIAL FUNCTIONS: (Essential functions, as defined by the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)DUTIES AND RESPONSIBLITIES: (Which are not in hierarchical order)
- Waits on customers at checkout desk, issues library cards, checks items in and out, renews items, and accepts payments for overdue items.
- Places and removes hold on items for patrons.
- Processes overdue notices.
- Updates and maintains patron records.
- Reconciles cash report.
- Shelves video and audiotapes and CD’s.
- Checks materials to patrons; assists patrons with requests for special materials; issues library cards and updates patron records.
- Inputs and updates main library records.
- Knowledge of the various tastes, wants and preferences of patron groups.
- Knowledge of manual and automated filing systems.
- Knowledge of automated library systems.
- Knowledge of the physical layout of the library.
- Knowledge of the Dewey Decimal System.
- Knowledge of print and electronic information resources.
- Knowledge of the proper methods used to shelve library books, magazines, and periodicals.
- Skill in utilizing computer databases to research, maintain, and update records and files.
- Skill in providing customers services to library patrons.
- Skill in safely receiving, retrieving, and re-shelving books, resource materials, and audiovisual equipment.
- Skill in the operation of standard office equipment.
- Ability to communicate effectively, both orally and in writing.
- Ability to follow oral and written instructions.
- Ability to establish and maintain cooperative work relationships with those contacted in the course of the work.
MINIMUM QUALIFICATIONS: High school diploma or GED, and six (6) months clerical and/or customer service experience, or any equivalent combination of training and experience. Some positions may require possession of a valid Florida driver’s license and/or commercial driver’s license, Class B.
Last revision date: October 2001