Licence and Permit Supervisor
ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)DUTIES AND RESPONSIBILITIES: (which are not in any hierarchical order)
- Supervises office and field staff involved in the issuance of occupational licenses and building permits, and field inspection. Trains assigned employees and evaluate their performance.
- Maintains records associated with license and permit applications, fee payments and violations.
- Determines license necessary for each business. Supervises the inspection of business houses and professional offices to enforce tax payment and follows up on non-payment.
- Issues notices of taxes due; follows-up on cases to determine if taxes were paid; initiates legal action when appropriate.
- Evaluates and analyzes current work procedures for effectiveness and efficiency of operation.
- Keeps abreast of new code developments and conducts training sessions to keep staff informed of code changes, research sources and procedures.
- Schedules work assignments of support staff and oversees the preparation and maintenance of departmental records such as permits issued, occupational licenses, fees collected, and daily activities of enforcement staff.
- Supervises office schedule and files, records retention, and requests for destruction of files as appropriate.
- Knowledge of policies, practices, procedures and terminology of City licenses and permits.
- Knowledge of building codes, licensing codes, zoning codes and city codes.
- Knowledge of contractor licensing requirements and procedures.
- Knowledge of standard office practices and procedures.
- Skill in using standard office machinery and equipment.
- Skill in using computers and standard software applications and specialized permitting software.
- Skill in following written and oral instructions.
- Skill in customer service.
- Ability to supervise, train and direct the work activities of others.
- Ability to operate standard office equipment including computers.
- Ability to maintain accurate records.
- Ability to communicate effectively, both orally and in writing.
- Ability to establish and maintain effective working relationships with those contacted in the course of work.
Last Revision date: October 2001