ESSENTIAL FUNCTIONS: (Essential functions, as defined by the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)DUTIES AND RESPONSIBLITIES: (Which are not in hierarchical order)
- Administers a citywide communications network that includes integration of all voice, data, and video communications over a variety of medium including copper, fiber optic, microwave, and RF.
- Analyzes network-related problems regarding end user performance and takes appropriate corrective action.
- Assures appropriate network connectivity, security and data integrity procedures are implemented.
- Maintains the operations of a citywide fiber optic network including all voice data and video communications between central and remote sites. Coordinates the connectivity and utilization between other agencies.
- Develops technical and operations procedures for access and connectivity to the network.
- Identifies and performs needed assessments pertaining to the communication and networking requirements of the department, in consultation with directors and system users.
- Directs and supervises professional, technical, and clerical personnel in the support of the telephone, computer systems, and networking operations.
- Evaluates the performance of subordinates. Makes disciplinary, hiring, and discharge decisions subject to the approval of the MIS Director.
- Maintains and implements current local, state and federal legal requirements regarding licensing and network connectivity.
- Knowledge of electronics and communications; including voice, data and video theory, design, and installation.
- Knowledge of voice and data communications, networks and RF technology.
- Knowledge of computer hardware and software on multidimensional platforms including application management, programming applications, and client-server/networking communications.
- Knowledge of the sources of information and current developments in voice, data, and video network technology.
- Knowledge of electronics theory and application.
- Skills in project management, systems analysis, planning and organizing.
- Ability to supervise and direct the work of professional, technical, and clerical personnel.
- Ability to communicate effectively, orally, and in writing with all levels of management and external agencies to coordinate and implement departmental and citywide applications.
- Ability to diagnose and resolve complex technical problems.
- Ability to establish and maintain effective working relationships with end users, administration, and vendor representatives.
- Ability to evaluate training needs and objectives.
MINIMUM QUALIFICATIONS: Bachelor’s degree from an accredited college or university with a major computer science, mathematics, or business information systems; with a minimum of five (5) years work related experience in communications and/or MIS, or any equivalent combination of training and experience.
Last Revision date: October 2001