Planning Technician

  • 007145

SUMMARY: Under limited supervision, performs routine processing of applications, file maintenance, and assistance to the planning division; and performs related duties as assigned.

ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

DUTIES AND RESPONSIBILITIES: (Which are not in any hierarchical order)
  1. Processes various development applications including review for appropriate signatures, site plans and completeness of all pertinent information.
  2. Creates and maintains project case files.
  3. Circulates required applications and documents to various Advisory Committee members.
  4. Responds to inquiries for information from staff, applicants and the public regarding routine application procedures, case status and outcome for the assigned Boards, Committees, and Commissions.
  5. Handles initial point of contact and referral for current planning functions. Prepares maps and other planning documents.
  6. Provides assistance to planners in research, graphics, maps, cases and other areas upon request.
  7. Maintains the case logs for various Advisory Boards and Committees.
  • Knowledge of departmental and divisional procedures.
  • Knowledge of standard office machines, computer hardware and software utilized in planning and development.
  • Knowledge of customer service and public relations methods, practices and procedures.
  • Knowledge of record keeping and file maintenance.
  • Skill in basic clerical duties.
  • Skill in utilizing customer service and public relations techniques in responding to inquiries and complaints.
  • Skill in researching information related to urban planning and development.
  • Skill in accurately establishing and maintaining case files.
  • Ability to work in a team environment.
  • Ability to establish and maintain effective working relationships with those contacted in the course of work.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work involves sedentary to light work in an office setting. There is frequent need to stand, stoop, walk, sit, lift light objects (up to 25 pounds) and perform other similar actions during the course of the workday. The City of West Palm Beach promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.

MINIMUM QUALIFICATIONS: High School diploma or GED, and one (1) year of general office experience, or any equivalent combination of training and experience. A valid Florida driver’s license is required.

FLSA Code: Non Exempt
Last revision date: October 2001
Overtime: Yes
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