ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)DUTIES AND RESPONSIBILITIES: (Which are not in any hierarchical order)
- Processes various development applications including review for appropriate signatures, site plans and completeness of all pertinent information.
- Creates and maintains project case files.
- Circulates required applications and documents to various Advisory Committee members.
- Responds to inquiries for information from staff, applicants and the public regarding routine application procedures, case status and outcome for the assigned Boards, Committees, and Commissions.
- Handles initial point of contact and referral for current planning functions. Prepares maps and other planning documents.
- Provides assistance to planners in research, graphics, maps, cases and other areas upon request.
- Maintains the case logs for various Advisory Boards and Committees.
- Knowledge of departmental and divisional procedures.
- Knowledge of standard office machines, computer hardware and software utilized in planning and development.
- Knowledge of customer service and public relations methods, practices and procedures.
- Knowledge of record keeping and file maintenance.
- Skill in basic clerical duties.
- Skill in utilizing customer service and public relations techniques in responding to inquiries and complaints.
- Skill in researching information related to urban planning and development.
- Skill in accurately establishing and maintaining case files.
- Ability to work in a team environment.
- Ability to establish and maintain effective working relationships with those contacted in the course of work.
MINIMUM QUALIFICATIONS: High School diploma or GED, and one (1) year of general office experience, or any equivalent combination of training and experience. A valid Florida driver’s license is required.
Last revision date: October 2001