Senior Human Resources Analyst

  • 201624

SUMMARY: Under general direction, participates in the full range of human resources programs to ensure compliance with City and federal employment related guidelines; develops and administers entrance and promotional examinations including those for the police and fire departments. Conducts research, assists management in the collective bargaining process and labor contract administration; investigates employee or applicant complaints and grievances; assesses training needs, develops and implements comprehensive city-wide employee training and development programs; and performs related duties as assigned.

ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

DUTIES AND RESPONSIBILITIES:(Which are not in any hierarchical order)
  1. Consults with hiring department to determine position requirements, recommends recruitment strategies and recruits, certifies eligibility, prepares and monitors referral list, develops or recommends testing and evaluation instruments for recruitment or promotional process. Participates in panel interviews for a variety of positions; trains interviewers in the interview process and federal guidelines; develops structured interview guides, written examinations and other selection instruments to ensure content validity.
  2. Assesses departmental training needs; develops, presents or arranges for training based on assessments.
  3. Develops and coordinates assessment centers and/or promotional processes and executive level hiring.
  4. Implements human resources policies and programs, audits employee requisitions and other human resources forms to ensure compliance with existing human resources policies and procedures.
  5. Interprets civil service regulations, union contracts, federal guidelines and regulations, and human resources policies and procedures.
  6. Investigates and responds to disciplinary matters, assigned EEOC complaints; investigates internal and external complaints/grievances/inquiries.
  7. Conducts pre-disciplinary meetings. Monitors disciplinary actions to ensure consistency.
  8. Assists management in the collective bargaining process.
  9. Creates, maintains, and updates recruitment, employment, training, grievances, etc. databases and files according to area of assignment.
  10. Identifies budgetary items and needs necessary to meet established goals.
  • Knowledge of federal and state employment, civil rights and labor laws, rules and regulations.
  • Knowledge of City’s Human Resource policies, practices and procedures in area of assignment.
  • Knowledge of supervisory and training methods, practices and procedures.
  • Knowledge of computer hardware, software and peripherals related to area of assignment.
  • Knowledge of recordkeeping/file maintenance methods, practices and procedures.
  • Knowledge or research and investigative methods and practices.
  • Knowledge of mediation, negotiation, and conflict resolution methods and practices.
  • Skill in researching and analyzing statistical or informational data.
  • Skill in effectively utilizing written communication in the development of investigative reports, management reports, training guidelines, and written descriptions.
  • Skill in utilizing verbal communication in presentations and responses to inquiries and complaints.
  • Skill in identifying, diffusing and mediating differences, and developing consensus.
  • Ability to establish and maintain effective working relationships with those contacted in the course of work.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work involves light work in a fast paced office setting. There is frequent need to stand, stoop, walk, sit, lift objects (up to 25 pounds), drive to other City departments and perform other similar actions during the course of the workday. The City of West Palm Beach promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.

MINIMUM QUALIFICATIONS: Bachelor’s degree from an accredited college or university with a major in Human Resources, Business Administration, Psychology, or related field and three (3) years of progressively responsible human resources experience, or any equivalent combination of training and experience. A valid Florida driver’s license is required. PHR or SPHR Certification is preferred.

FLSA Code: E
B/U: None
Last revision: October 2001
Overtime: No
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