Senior Library Assistant

  • 001743

SUMMARY: Under limited supervision, provides basic or specialized library services to the general public; receives, processes, and maintains library materials in respective areas, and provides timely and accurate information to the general public; and performs related duties as assigned.

ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

DUTIES AND RESPONSIBILITIES: (which are not in any hierarchical order)
  1. Waits on customers, issues library cards, checks items in and out, and renews items.
  2. Places and removes holds on items for patrons.
  3. Process overdue notices and accepts payments for overdue items.
  4. Updates and maintains patron records.
  5. Provides outreach services to communities by arranging on-site materials distribution and delivery.
  6. Evaluates customer use at bookmobile stops; makes recommendations for changes.
  7. Attends meetings, conferences and training as assigned.
  8. Provides readers advisory for the general public, recommends authors, materials and resources to assist customers in their information selections.
  9. Maintains library materials and supplies in assigned areas.
  10. Provides marketing and public relations for library services, both written and oral.
  11. Provides customer service in compliance with Library And City standards.
  12. Drives bookmobile to various locations in the City.
  13. Checks vehicle daily and schedules regular and preventive maintenance with Fleet Management.
  14. Coordinates and prints schedule of bookmobile stops.
  15. Orders supplies.
  • Knowledge of the various tastes, wants, and preferences of patron groups.
  • Knowledge of manual and automated filing systems.
  • Knowledge of automated library systems.
  • Knowledge of the physical layout of the library.
  • Knowledge of the Dewey Decimal System.
  • Knowledge of print and electronic information resources.
  • Knowledge of the proper methods used to shelve library books, magazines, and periodicals.
  • Skill in utilizing computer databases to research, maintain, and update records and files.
  • Skill in developing and maintaining effective interpersonal relations.
  • Skill in following oral and written instructions.
  • Skill in providing customer services to library patrons.
  • Skill in selecting appropriate library materials based on the individual’s needs and preferences.
  • Skill in safely receiving, retrieving, and reshelving books, resource materials, and audio-visual equipment.
  • Skill in the operation of standard office equipment.
  • Skill in the safe operation of a motor vehicle
  • Ability to make decisions independently
  • Basic knowledge of MARC (Bibliographic Record Format).
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work involves light to moderate work in a book mobile vehicle or office setting as required. There is frequent need to stand, stoop, walk, sit, lift heavy objects (up to 100 pounds) and perform other similar actions during the course of the workday. The City of West Palm Beach promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.

MINIMUM QUALIFICATIONS: Associate degree from an accredited college or university and one (1) year clerical, customer service and/or Student/Library Page experience, or any equivalent combination of training and experience. A valid Florida driver’s license and the ability to obtain a Commercial driver’s license, Type B with air brake endorsement within the first 6 months of hire.

FLSA: NE B/U: SEIU Last Revised date: May 2005
Overtime: Yes
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