Senior Telecommunications Technician

  • 008622

SUMMARY: Under general supervision, oversees and installs, troubleshoots, maintains and repairs a wide variety of conventional telecommunications equipment and wiring; and performs related duties as assigned.

ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

DUTIES AND RESPONSIBILITIES: (which are not in any hierarchical order)
  1. Oversees and coordinates telephone servicing activities, including determining priority of request and scheduling work to be done.
  2. Orders, installs and tests telecommunications equipment from vendors.
  3. Oversees and installs telephone system wiring and fiber-optic lines, jacks, connecting blocks and cross-connects.
  4. Obtains bids for telecommunications equipment or systems from contractors and oversees installation.
  5. Orders additional circuits from Southern Bell as necessary.
  6. Programs voicemail boxes for new City employees.
  7. Instructs City employees in the use of telecommunications equipment and voicemail.
  8. Assigns PIN numbers to City employees for long distance calling.
  9. Performs general repair and preventive maintenance on conventional or wireless telecommunications equipment and software.
  10. Maintains service records on equipment and ensures an adequate inventory of parts and spare equipment.
  • Knowledge of the installation, repair and maintenance of telecommunications equipment and wiring.
  • Knowledge of a variety of telecommunications hardware and software.
  • Knowledge of basic preventive maintenance on assigned equipment.
  • Knowledge of occupational hazards and safety precautions.
  • Knowledge of administrative procedures, principles and practices.
  • Skill in installing, repairing and servicing conventional telecommunications equipment.
  • Skill in utilizing computer databases to maintain and update records, files, and inventory.
  • Skill in instructing and training skilled workers.
  • Skill in following oral and written instructions.
  • Skill in following safety practices and recognizing hazards.
  • Skill in using hand and power tools.
  • Ability to read engineering drawings or blueprints.
  • Ability to establish cooperative work relationships with those contacted in the course of work.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work involves moderate work in all types of weather. There is frequent need to stand, stoop, walk, lift heavy objects (up to 50 pounds) and perform other similar actions during the course of the workday. The City of West Palm Beach promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.

MINIMUM QUALIFICATIONS: High School Diploma or GED and five (5) years related experience, or any equivalent combination of training and experience. A valid Florida driver’s license is required.

FLSA Code: Non Exempt
Last revision date: October 2001
Overtime: Yes
← Back