ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)DUTIES AND RESPONSIBILITIES: (which are not in any hierarchical order)
- Assists customers in purchasing telephone and related equipment by reviewing plans, layouts, and service requirements; researches prices and sources; orders or assists the customer in ordering; and reviews, tests and inspects the system following installation; trains customers in system usage.
- Troubleshoots and corrects problems involving cabling, connection or software.
- Installs support software on telephone systems.
- Installs, connects and tests voice, data and fiber-optic wiring and support equipment.
- Knowledge of communications engineering.
- Knowledge of the installation, repair and maintenance of telecommunications equipment and wiring.
- Knowledge of common hand and power tools.
- Knowledge of occupational hazards and safety precautions.
- Skill in following oral and written instructions.
- Skill in following safety practices and recognizing hazards.
- Skill in using hand and power tools.
- Ability to read engineering drawings or blueprints.
- Ability to establish and maintain effective working relationships with those contacted in the course of work.
MINIMUM QUALIFICATIONS: High School Diploma or GED and three (3) years experience in troubleshooting, maintenance and repair of telecommunications systems, or any equivalent combination of training and experience. A valid Florida driver’s license is required.
Last revision date: October 2001