Utilities Special Projects Coordinator
SUMMARY: Under general supervision, assists with special projects in the Department of Public Utilities and performed related duties as assigned.ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
DUTIES AND RESPONSIBILITIES: (which are not in any hierarchical order)
- Assists works groups set specific short and long term goals; ensures that all goals are measured and results are used constructively. Coaches work groups in effective meeting skills, consensus and goal measurement; attends work group meeting to promote effectiveness. Reviews goals and performance measures.
- Plans for and oversees the digitization of selected Public Utilities files and transfer of those files to the City File Net Database; packs documents to be shipped to scanning facility; conducts proof of concept test; tests for compatibility between File Net and Access.
- Works with the condominium association (45th Street complex); maintains current inventory of office equipment and tracks equipment maintenance. Coordinates the movement of equipment to and from City hall and coordinates set ups for computers, phones and other equipment.
- Responsible for the coordination of the Qualserve Survey; collects data, prepares required reports and documentation; and distributes reports and/or related documents.
- Assists in the improving the department’s website by updating information.
- Delivers training programs and/or custom workshops for department personnel. Conducts job analysis and creates formal OJT program, at the request of the managers.
- Performs related duties as assigned.
- Knowledge of City and Departmental policies and procedures.
- Knowledge of computer programs and various software applications.
- Skills in customer service, functions, and operations of City government.
- Skills in typing and/or word-processing, record keeping and correspondence.
- Ability to communicate effective, both orally and in writing.
- Ability to handle special projects of diverse nature as assigned.
- Ability to organize work and determine priorities.
- Ability to solve problems and make decisions.
- Ability to work effectively with public officials, City employees, business owners, leaders and community groups.
- Ability to establish and maintain effective working relationships with those contacted in the course of the work.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work involves detailed analysis and document review and preparation in an office setting. There is frequent need to stand, stoop, walk, sit, lift light objects (up to 10 pounds), and perform other similar actions during the course of the workday. The City of West Palm Beach promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.
MINIMUM QUALIFICATIONS: Bachelor’s degree from an accredited college or university with a major in Public Administration, Business Administration, Political Science or related field, and four (4) years related working experience, or any equivalent combination of training and experience. A valid state of Florida driver’s license is required.
Last Revision date: October 2006