Meter Service Technician II
ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)DUTIES AND RESPONSIBILITIES: (which are not in any hierarchical order)
- Install, remove, maintain and replace various meters types. Inspects & repairs defective meters due to damage or regular wear or other relevant maintenance requirement; inspect meter service for illegal connection and/or cross connection; field test and troubleshoot large and small meters.
- Inspects, repairs, replace and and/or test backflow devices for proper installation and functions.
- Create and complete assigned work orders in a detailed manner; maintains accurate records of all work performed.
- Recognize and support all safety rules
- Investigates water meter service related complaints i.e. damaged box, damaged lid, dirty water, low pressure, no water and other related issues.
- Responds to customer emergencies.
- Communicates with office staff, dispatch and/or supervisors via radio, cell phone, or in person clearly and professionally.
- Answers and resolves questions and/or concerns from customers and contractors regarding issues at the meter service.
- Operates vehicles and job related equipment (tools): air compressors, paving breakers, pipe saws, drills, hand tools and any other related equipment.
- Transport workers, equipment, & material to worksite; assist with the assembly of directional signage, signals, markers, flags regarding work site protection; acts as flagman when necessary.
- Performs related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledge of proper meter service repair, maintenance and installation
- Knowledge of proper backflow installation, testing and repair
- Knowledge of safe shoring and trenching
- Knowledge of geographical layout and street location of service areas
- Knowledge of occupational hazards and safety precautions
- Knowledge of machinery, equipment and tools necessary for the maintenance of public utilities
- Knowledge of common hand and power tools
- Knowledge of basic preventive maintenance on assigned equipment
- Knowledge of personal computer application and use
- Skill in reading street and general mathematical computations
- Skill in following oral and written instructions
- Skill in reading street maps, street signs, and meters accurately and entering information into a computer or handheld device accurately
- Skill in operating and working around traffic and moving equipment
- Skill in reading engineering drawings or blueprints
- Skill in identifying unsafe conditions and taking corrective action
- Skill in interpersonal relationships and effectively communicating with customers
- Ability to take direction
- Ability to adhere to safety precautions, maintain a safe working area; while recognizing occupational hazards
- Ability to locate meter direction (north, south, east, west) by abbreviation
- Ability to perform heavy manual labor for extended periods in adverse weather conditions
- Ability to establish and maintain effective working relationships with those contacted in the course of work.
- Ability to operate a personal computer and/or handheld device.
- Ability to work flexible schedule including stand by, weekends and holidays.
- Ability to perform data entry functions
MINIMUM QUALIFICATIONS: High school diploma, GED, and three (3) years of experience, or any equivalent combination of training and experience. Possession of a valid Florida driver’s license, and Commercial Driver’s License, Class B may be required upon assignment. Large Meter Tester and Backflow Cross/Connection Tester and repair certifications, and 120 logged meter reading hours, required.
Last revision date: April 2011