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FAQs


WHO DO I CONTACT REGARDING CONSTRUCTION WORK ON MY STREET OR IN MY NEIGHBORHOOD?

There are several reasons why construction work may have been started or completed on your street or in your neighborhood. If you can identify the type of work in one of the following categories, please use the corresponding contact information:

Street maintenance: (561) 822-2075
Potholes, small road repairs, sidewalk repairs, street signs, drainage inlet repairs, or canal maintenance.

Public Utilities: (561) 822-2170
Water and sewer main repairs, water meter repairs, manhole cleaning, or fire hydrant work.

Engineering Services: (561) 494-1040
Street construction, utility construction, sidewalk construction, roadway landscaping, or similar large scale construction work.

FYI: In addition to the City, other utility providers such as Florida Power & Light, Florida Public Utilities, AT&T, or Comcast Cable may have been working in the area. For information on their work activity, please contact the utility provider directly or contact Traffic Engineering at 561-494-1082 regarding permitted work in the right-of-way.

What City projects are under construction? 

Click here for an interactive map showing the City's current and planned Capital Improvement construction projects. 

WHO DO I CONTACT IF I DON'T FIND AN ANSWER ONLINE?

Not sure who to call? Contact the City Hotline at 561-822-1402. A representative will help guide you to the answer you need.

DOES THE CITY MAINTAIN THE PIPE FROM THE WATER METER TO MY HOUSE?

NO: the City does not maintain the service line from the water meter to a residence. The residential service line is the responsibility of the property owner to maintain.

HOW DO I LOCATE THE SEWER LINE FOR MY PROPERTY?

Typically, the sewer clean-out will be located near the property line. For assistance locating the sewer line, please contact Public Utilities at 561-822-1300.

WHO DO I CONTACT TO REPORT A LEAKING WATER OR SEWER LINE?

Please contact Public Utilities at 561-837-4011 to report a leaking water or sewer line.

WHO DO I CONTACT TO HAVE THE WATER SERVICE TO MY PROPERTY TURNED ON OR OFF?
Please contact Public Utilities at 561-822-1300 for customer services.