Library Use Policies

MILE! Mandel Public Library of West Palm Beach staff may take photos, videos and record audio of people enjoying the library’s many services and events. These images may be used for publicity purposes in print and electronic media, or ultimately published on the Internet. If you do not wish your image to be published, please notify a staff member.

CUSTOMER SERVICE GUIDE

In order to provide exceptional customer service, the Library has established a Customer Service Guide. The Guide may be accessed here: Mandel Public Library of West Palm Beach Customer Service Guide.

COMPUTER POLICY

We hope that you are enjoying using the Internet, Word, Excel, Powerpoint and Publisher on our computer workstations. Our registration system enables us to provide computer access to the largest number of people in a fair and equitable manner.

Please be aware of the following guidelines for use of our Internet computers:

You must have a library card and a PIN number to use our Internet computers. If you do not already have a library card, please fill out a form and present picture identification at the Check Out Desk. If you just need a PIN number, you may get it at the any of the Information Desks.

Each individual user must have a library card in good standing and must use this card to reserve and/or use an Internet computer. No individual is permitted to use another individual’s library card to reserve and/or use an Internet computer. Use of another person’s card can result in suspension of computer privileges.

  1. If you see an open computer, check the screen to see if it says “available.” If it is available, you may sign on using your library card number and PIN. After you log on, follow the directions on the screen. The system will tell you how many minutes are available on that workstation, and will ask you if you want to continue.
  2. If you need to leave for a short time during a session, remember to lock the computer. Click on “Lock” in the Session Information screen. This Screen is at the top of the Computer Monitor and also shows the number of minutes left in your session. After clicking “lock”, enter a password that you will remember so that you can enter it again when you come back to the computer. You will need to insert the password when you return. Please remember that locking your computer will not extend your time; your time will continue to run down while the computer is locked.
  3. If you need to save your work, you may purchase a floppy disk for $1 at the Check-Out Desk. Remember to purchase the floppy before you begin your session. To save your document, click on File, Save As, 3-1/2 Floppy (A:) and click the SAVE button.
  4. When you are finished, be sure to logout. Click on the “x” in the upper right hand corner of the screen. Choose “Logout,” and then “Yes.” If you do not do this, the clock will continue to run and someone else may use your time.
  5. Library patrons may make up to three reservations per day to use a computer for a total of 180 minutes (in 60 minute increments) per day.

BEHAVIOR POLICY

To ensure a safe, comfortable environment for all people to use the Library, the Library has established a Behavior Policy which can be accessed here. Mandel Public Library of West Palm Beach Behavior Policy

INTERNET USE POLICY

The Mandel Public Library of West Palm Beach provides access to the Internet as an information service to its customers. Internet resources accessible through the Library are provided to users, with the understanding that it is the individual user’s responsibility to demonstrate judgment, respect for others, and appropriate conduct while using Library resources and facilities. Parents or legal guardians are responsible for making decisions with their children about appropriate use of the Internet.

The individual user must have a library card in good standing and must use this card to reserve and/or use an Internet computer. No individual is permitted to use another individual’s library card to reserve and/or use an Internet computer.

The Mandel Public Library of West Palm Beach has made every effort to maintain the accuracy, reliability and timeliness of the information contained in its website. However, neither the Library nor any officer or employee of the Library warrants the information on this website and shall not be held liable for any losses caused by reliance on such information.

Links external to this site are for the convenience of the user and do not constitute endorsements by the Mandel Public Library of West Palm Beach. Nothing contained in or available through this website should be considered an endorsement or recommendation by the Library for any commercial enterprise listed.

The Mandel Public Library of West Palm Beach is not responsible for the content found on other government agencies’ websites, for any failure in transmission of online applications or forms to other government agencies, or for accurate submission of forms or information. The Mandel Public Library of West Palm Beach takes measures to secure our network, but cannot guarantee against all security intrusions. The Mandel Public Library of West Palm Beach cannot guarantee that other government agencies receive forms or information submitted from library computers or act on them appropriately.

Internet computers will not be used for illegal activity, to access illegal materials, or to access materials that by local community standards would be considered obscene.

Violation of this policy may result in being asked to leave the Library, suspension of Library privileges, or legal action. Those refusing to leave will be subject to arrest under Trespass Laws of the General Statutes of Florida (810.09).

CIRCULATION POLICY

OPENING AN ACCOUNT
It is possible to register online by clicking here and following the online instructions. Once you have registered, you will be able to place items on hold though you will have to come into the library with a photo ID to pick up your library card.

TO RENEW
Most materials can be renewed by:

up to 5 times, provided there are no holds. Express Books, Express DVDs, and Express CDs cannot be renewed.

YOU CAN CHECK OUT UP TO 20 DVDs & CDs PER CARD.

CHECK MY ACCOUNT
Click here to review your account online
You will need your library card and four digit PIN#. If you do not remember your personal identification number, please come to the Checkout desk with picture ID to get your PIN#.

RENEW ONLINE
Click here to renew your items online
You will need your library card and four digit PIN#. If you do not remember your personal identification number, please contact our Checkout desk at (561) 868-7702 for help.

 

Item Renewal Overdue Charge
Books (General, Children’s, Teen, Books-On-CD, Children’s Kit, Playaways) 3 weeks 10¢
Books & Magazines (New Releases, Holiday, Express Books) 2 weeks 10¢
Compact Discs (All, including Express) 7 days 10¢
DVDs (DVDs, Express DVDs, Video Games) 7 days 10¢

 

PRIVACY POLICY

Your privacy is very important to us. Our policy is to collect no personal information about you when you visit our site, unless you tell us you have chosen to make such information available to us.

If you do choose to share your personal information, either by subscribing to an e-newsletter, sending a message, requesting information, or by filling out a survey or any other electronic form with your personal information — that information will typically only be used for the purposes you authorize.

Some of this information may be saved for a designated period of time in order to comply with the state of Florida’s archiving policies. However, information will not be disclosed to third parties or other government agencies, unless required by state or federal law, including Chapter 119 of the Florida Statutes.

When you visit the City’s website, (or any other Internet website), the web server automatically recognizes only the Internet domain and IP address from which you accessed the site. This information does not result in the identification of your personal e-mail address, or any other personal information.

We also gather collective information about the volume and timing of our visitors’ access to the site by collecting information on the date, time and pages you visited while at the site. We do this to measure which sections of our site visitors find most useful so that we can work to improve the content of the site. This information is not shared with other organizations. Only statistical information is collected, and your personal information is not identified.

 

Legal Notice Regarding E-mail
Senate Bill 80 – effective July 1, 2006
Under Florida Law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic email to this entity. Instead, contact this office by phone or in writing.