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Mission of the Public Utilities Department:

The mission of the Public Utilities Department is to be the innovative leader in the water and wastewater industries; to accept the challenge of providing our customers with water to enhance their quality of life, using the concept of continuous improvement; to be stewards over the most vital of all natural resources; and to empower our employees to meet our customer needs by providing the finest drinking water in the United States in an efficient and cost-effective manner.

Our vision is advancing a customer-service-driven utility that is efficient and effective; supplying exceptional potable water and wastewater service that surpasses all federal and state standards; pumping and distributing wastewater, stormwater and source water to secure customers’ health and safety; and leading environmental stewardship by restoration and preservation of our resources, promotion of water conservation, provision of alternative water resources and education of our natural areas. It is critical to develop a long-range strategic plan to address these and any other utility issues.

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