Laboratory Services

The Laboratory Services division of the Department of Public Utilities provides the city with expertise in field sampling as well as cost effective and reliable chemical and microbiological analytical services. There are two operational laboratories in the department providing operational support to the drinking water treatment plant and the East Central Region Wastewater Reclamation Facility.  Each laboratory is equipped with state-of-the-art analytical equipment that provides accurate results based on EPA approved methods.  The mission of Laboratory Services is to ensure the accuracy and integrity of data generated from analyses conducted on the City’s potable drinking water system and processed water that is discharged to the environment. Special care is taken to ensure that the City of West Palm Beach’s water meets all federal and state, health and environmental standards.

All laboratory personnel are highly educated and trained scientists with extensive experience in chemistry, microbiology and environmental science.  Water quality analyses are performed by qualified laboratory technicians and chemists, reviewed by laboratory supervisors, and validated by a quality assurance officer to absolutely ensure the quality and consistency of our methods. In addition to our team of chemists and technicians we also have a team trained in proper field sampling who are responsible for the collection of water samples from distribution sites, the water plant, wastewater facility, the City’s source water, and ecologically significant wetland areas.

The Dept. of Public Utilities and Lab Services work closely with federal and state governing agencies to ensure compliance with all monitoring requirements. Our data is disseminated to several agencies for further review and feedback. Reviewing agencies include:  Florida Department of Health, Florida Department of Environmental Protection and South Florida Water Management District.

Each year our utility customers are provided with a Water Quality Report that officially informs the public about the quality of their drinking water and the performance of their Public Utility. View Water Quality Reports. Our goal is to earn the customer’s trust through superior performance and transparency.