City Wi-Fi

Free high-speed public Internet access in downtown West Palm Beach for residents and visitors.

Hotspot Locations

Where to Access

Access to the Internet is available in West Palm Beach City Center, up to Clematis Street and Dixie Hwy. There are other free “hotspots” located in the West Palm Beach Public Library and along the West Palm Beach Waterfront.

City Center
401 Clematis Street West Palm Beach, Florida 33401
Free Access in Center City and outdoor public spaces such as the Plaza/Courtyard and Breezeway.

Mandel Public Library of West Palm Beach
411 Clematis Street West Palm Beach, Florida 33401
Free Access available in the Library, Urban Living Room, and outdoor public spaces such as the Breezeway and Courtyard.

Waterfront and City Commons
101 North Flagler Drive West Palm Beach, Florida 33401
Free outdoor access available at Centennial Square, the Great Lawn, along the Waterfront Beach, and City Docks.

How to Connect

You need a Wi-Fi (802.11) enabled device. Most newer laptops & mobile devices have built-in Wi-Fi capabilities. Older versions may require a separate Wi-Fi card. Any device that has been certified for compliance with the Wi-Fi wireless LAN standard (IEE 802.11a/b/g) can be used.

Connecting is simple:

  1. When you’re at City Center, in the Library, or on the Waterfront, just turn on your computer (or mobile device).
  2. Select “CITYWIFI_PUBLIC” (all upper case) from the available wireless networks and open the Internet browser.
  3. You will be automatically pointed to the City’s WiFi terms and conditions – once you click on the Accept button you are connected.

SSID: CITYWIFI_PUBLIC (all upper case)
Channel: auto
No Encryption Enabled

The Wireless West Palm Beach service is part of the cutting-edge technology provided by the City of West Palm Beach to enhance the productivity of citizens and visitors of the city.

Wi-Fi Warning and Disclaimer

The City of West Palm Beach provides free wireless Internet hotspots in the downtown area.

Wireless Fidelity (WiFi) lets you access the Internet without cables or wires. With a wireless networking card in your privately owned Laptop, PDA or any WiFi enabled device, you can go online from various locations in the downtown area. We support IEEE 802.11g, 802.11a (54 Mbps data rate) and 802.11b (11 Mbps data rate) connections.

As the configuration of each manufacturer’s device is unique, please refer to your documentation for connection instructions. City of West Palm Beach Staff can not be responsible for assisting you in making changes to your devices.

SECURITY WARNING AND DISCLAIMER

WARNING: This free service is an open network provided for your convenience and its use is at your own risk. It is available to the general public, and is NOT INHERENTLY SECURE. The City of West Palm Beach can not and does not guarantee the privacy of your data and communication while using the service.

There are potentially serious security issues with any computer connected to the Internet without the appropriate protection, ranging from viruses, worms and other programs that can damage the user’s computer, to attacks on the computer by unauthorized or unwanted third parties. By using this service, you acknowledge and knowingly accept the potentially serious risks of accessing the Internet over an unsecured network. It is recommended that users take steps to protect their own computer system, such as installing current anti-virus software and maintaining appropriate firewall protection. For further information on how to protect yourself on this open network, consult a security professional.

You acknowledge and agree that YOUR USE OF THIS SERVICE IS SOLELY AT YOUR OWN RISK.

By using the Service, you also agree to all terms set forth in the following Disclaimer.

Disclaimer

I. Service provided “AS IS”. This Service provides access to the Internet on an “as is” basis with all risks inherent in such access. The City of West Palm Beach makes no warranty that the Service or that any information, software, or other material accessible on the Service is free of viruses, worms, trojan horses or other harmful components. By connecting, the user acknowledges and accepts the risks associated with public access to the Internet and public use of an unsecured wireless network.

II. Service provided “AS AVAILABLE”. The Service is provided on an “as available” basis without warranties of any kind, either express or implied, that the Service will be uninterrupted or error-free, including but not limited to vagaries of weather, disruption of service, acts of God, warranties of title, noninfringement, NOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. No advice or information given by the City of West Palm Beach, its affiliates, or contractors of the service or their respective employees shall create such a warranty.

III. Indemnity. Under no circumstances shall the City of West Palm Beach, its employees, agents, or contractors thereof, be liable for any direct, indirect, incidental, special, punitive or consequential damages that result in any way from user’s use of or inability to use the Service or to access the Internet or any part thereof, or user’s reliance on or use of information, services or merchandise provided on or through the Service, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission, or any failure of performance. You agree to indemnify and hold harmless the City of West Palm Beach, including its employees, agents, and contractors thereof, from any claim, liability, loss, damage, cost, or expense (including without limitation reasonable attorney’s fees) arising out of or related to your use of the Service, any materials downloaded or uploaded through the Service, any actions taken by you in connection with your use of the Service, any violation of any third party’s rights or any violation of law or regulation, or any breach of this agreement.

IV. Access. The City of West Palm Beach reserves the right to deny or restrict access to any user who abuses the network, such as excessive bandwidth consumption or using the network for any type of activity or purpose deemed by the City to be unlawful, harassing, abusive, criminal or fraudulent. The City also reserves the right to monitor, intercept and disclose any transmissions over or using the network, and to provide user information, or use records, and other related information under certain circumstances (for example, in response to lawful process, orders, subpoenas, or warrants, or to protect the City’s rights, users or property) to appropriate authorities.

CITY Wi-Fi INTERNET ACCESS SERVICE AGREEMENT TERMS AND CONDITIONS