FAQs & Help

Need help with our digital library? Find answers here!

Can't find your answer from the resources below? Call the Reference Desk at (561) 868-7701.

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cloudLibrary

Find help on Cloudlibrary's support pages.

cloudLibrary NewsStand 

You can start using the cloudLibrary NewsStand service:

• Via a web browser
• By downloading the iOS app
• By downloading the Android app

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Gale Research & Learning

Select "Help" on the bottom of the Gale website to open a menu of useful tips.

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hoopla digital

Find help on hoopla's FAQ page.

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Kanopy

Find help on Kanopy's support pages.

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Newsbank

Select "Need help?" at the bottom of Newsbank's website to read the Newsbank guide or contact support.

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The Palace Project

1) Download the Palace Project

Install the Palace app from your device's app store for iOS and Android.

2) Find your library 

Open Palace and select your library's digital collection of ebooks and audiobooks from the library list by tapping "Find your Library", or search using the search bar at the top.

3) Borrow

Browse and borrow a title from your library's digital collection. You just need a valid library card number to check out titles. After you choose a title, tap "Get or Borrow" to borrow the title from your library's collection. 

4) Read

You can download many titles immediately from Palace. Borrowed titles appear in the "MyBooks" list at the bottom of the screen, and download to your device automatically. From your "My Books" list you can tap "Download" to begin reading or listening to a title,  tap "Read" to start reading or listening to a title or pick up where you last left off.