Q. How do I dispute a parking citation?
Come talk to us! In the event you feel you have unfairly received a parking citation, please appear in person at the Parking Administration office, after 24 hours of receiving the citation
, Monday – Friday from 8 a.m. – 5 p.m., or submit a Plea of Not Guilty and Request for a Hearing Form to the City of West Palm Beach Parking Division within fourteen (14)
calendar days of ticket issuance. If the form is not received within in the allowed time frame, an appeal will be deemed untimely and will not be processed. Please note, the Parking Administration office is closed on all major holidays.
TIP: an appeal must be submitted on the City’s form to be processed (Plea of Not Guilty and Request for a Hearing Form). Additionally, certain violations submitted for appeal on a valid Plea of Not Guilty and Request for a Hearing Form, with valid documentation, may be dismissed administratively in lieu of Court. For more information on the Plea of Not Guilty and Request for a Hearing Form, please visit: wpb.org/parking
Q. I received a valid parking citation. What are the ways that I can pay for the ticket?
Payment must be received within 30 days of the issue date and there are four ways to pay.
TIP: All hand-written tickets have a prefix of “T.” Please enter “T” before the number in the box, as instructed. A computer
- To pay online, visit wpb.org/parking and click “online services.”
- To pay by phone, call 561-822-1500
- To pay in person, stop by the Parking Administration office;
- To pay by mail, by either money order or personal check, send the payment to:
- City of West Palm Beach Parking Division; P.O. Box 1469; West Palm Beach, FL 33402
printed ticket should begin with one or two letters followed by six to nine digits. Ignore hyphens or spaces when entering the number (i.e. C200405589). To search by license plate, please enter all letters and numbers, omitting all dashes and spaces.
TIP: Tickets are usually in our system within one to two days of being issued.
Q. I would like to apply for a monthly permit in one of the City’s garages. What should I do?
To apply for a monthly parking permit, please visit the Parking Administration office. Monthly parking permits will be issued for City garages based on availability.