WPB Offers New Open Counter Digital Permitting & Licensing Platform
Published on October 24, 2024
October 24, 2024
FOR IMMEDIATE RELEASE
Contact:
Diane G. Papadakos, Director of Communications
City of West Palm Beach – Mayor’s Office
dpapadakos@wpb.org
(561) 822-1411 (TTY: 800-955-8771)
City of West Palm Beach Offers New Digital Permitting and Licensing Platform through Open Counter
This powerful tool makes permitting and licensing projects more accessible to the public
WEST PALM BEACH, FL — The City of West Palm Beach has implemented a new and powerful permitting and licensing platform on its website through Open Counter, connecting residents and the public with essential permitting and zoning information that is accessible whenever they need.
The “Permit Planner Portal” available on the City’s Development Services webpage, offers tons of helpful information, walking residents and the public through their projects in a way that is easy to understand. It is a guide to be used before submitting applications — the platform itself is not designed for submitting applications.
The goal of this new platform is to make it easier for residents and business owners to determine zoning and permitting requirements without having to delay their project by having to reach out to City staff. Staff are available during regular business hours, but this gives residents the tools and ability to plan and problem solve on their own time. The platform is operational in English, Spanish, and Creole.
For more information, visit the City’s Development Services webpage or watch an informative video on the City’s YouTube page.
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About The City of West Palm Beach
The City of West Palm Beach is a vibrant and dynamic City located on the Atlantic coast of Florida. With a rich history, a thriving arts and cultural scene, and a commitment to sustainability, the City of West Palm Beach is a great place to live, work, and play. As one of the three largest cities making up the South Florida region, and the central City of Palm Beach County, West Palm Beach is a vibrant, growing, waterfront City that seamlessly blends the business advantages available in the region with a more refined and relaxed environment for living and working, making it an exceptional destination for both residents and professionals alike. To learn more about the City of West Palm Beach, visit us on our official website, or follow us on our social media: Facebook, Instagram, X (formerly known as Twitter), and/or LinkedIn.
About Open Counter
Open Counter is a platform designed to simplify the permitting and licensing process for businesses and local governments and municipalities. It offers a user-friendly interface that guides users through the requirements for obtaining necessary permits and licenses. By improving application management and facilitating communication with government agencies, Open Counter aims to enhance efficiency, transparency, and accessibility in the regulatory process. This support helps foster economic development by making it easier for businesses to start and grow within their communities.