Watch the State of the City address HERE

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The Honorable Keith James 2020 "State of the City" Address


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Mayor Keith A. James Announces “300 in 3” Vision for Workforce/Affordable Housing Units

In line with Mayor’s vision of working to create a ‘Community of Opportunity for All,’ new initiative aims to create 300 workforce/affordable housing units in the City in three years.

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INSIDER Newsletter (1/28/2018)



West Palm Beach Mayor Jeri Muoio


















January 28, 2018



Mayor Muoio Unveils #WPBCityForPeople at State of the City


Mayor Highlights Successes, Emphasizes Quality of Life in Annual Address



*VIDEO: To view Mayor's State of the City, click on the preview image!*


City of West Palm Beach Mayor Jeri Muoio unveiled #WPBCityForPeople, a vision of more than a dozen projects that will transform West Palm Beach by redesigning key areas in our city while putting people and quality of life at the forefront. Mayor made the announcement before an audience of more than 900 attending her State of the City Address at the January breakfast of the Chamber of Commerce of the Palm Beaches held at the Palm Beach County Convention Center on January 24, 2018. The projects include Banyan Street Transformation, Banyan Hub, Clematis Streetscape, Datura-Evernia Plaza, Alleys Activation, Waterfront Promenade, Northwood Anchor Site, and South Dixie Highway Improvements, to name a few. Utilizing the Houston Astros' World Series win as a metaphor for building a world class city, Mayor also acknowledged the Astros, who graciously showcased their World Series trophy at the State of the City. The Astros made West Palm Beach their Spring Training home in 2017.  


“I am proud to say that our vision of a world class city is becoming a reality,” said Muoio. “West Palm Beach has, indeed, made a name for itself—evolving into a city in the true sense of what a city is: a modern, creative, sophisticated urban engine that powers the region, a city where anyone hoping for a brighter future can find opportunity and realize their dreams.”


Mayor underscored her efforts to steer West Palm Beach in the direction of being a more vibrant, healthy and equitable community. She stated, “According to 8-80 cities, ‘If our City is as great for an 8-year-old as it is for an 80-year old, then it will be great for all people.’ To realize this vision of an improved quality of life for everyone in our city, we must enhance our mobility and public spaces. As we design our urban spaces, we must put people first. Walking, bicycling, parks and public spaces build healthier, happier, and more equitable communities.”


Mayor also announced the creation of the:

  • Office of Public Life, the first such office of its kind in the nation. The Director of Public Life will ensure the continuance of quality of life improvements in the City, in keeping with Mayor’s vision of a city that puts people first and quality of life at the forefront of government planning and investment.
  • Trolley Tracker App, a free app that will allow users to track the estimated time of arrival of the iconic red trolleys in the downtown. The Trolley Tracker will be available via download in approximately two weeks.
  • “West Palm Working”, the new City of West Palm Beach performance dashboard. Now, anyone can visit the City’s website and track the City’s progress on some of the performance measures that are key to helping City leaders gauge progress on efforts to become a world class city.

During her address, Mayor stated that to convince CEOs that West Palm Beach is their best business move, the City needs more Class-A office space. Mayor also expressed her appreciation to the Urban League for working with the City to prepare young men from the City for work. Some of these young men will be working with Hedrick Brothers, Cooper Construction and D. Stephenson, as they build the City’s two new fire stations.


Also in the State of the City, Mayor Muoio highlighted a series of successes and achievements including:

  • WPB unemployment rate: 3.6%, down from almost 10% when she was first sworn-in;
  • WPB tax base: +43% in last four years; 
  • 157-Capital improvement projects totaling $230 million; 
  • City efforts to earn Great Place to Work (GPTW) designation;
  • Perfect score on the Human Rights Campaign’s Municipal Equality Index;
  • 39 people diverted from homelessness last year; 
  • And more!


City of West Palm Beach Sanitation Equipment Operator Roberto Cintron (center), who sang the National Anthem, stands next to the World Series Trophy which was protected by West Palm Beach Police Detectives Janis and Regis. 


To learn more about #WPBCityForPeople vision or to read Mayor Muoio’s speech in its entirety, click here:  


WPB Office of Public Life Created
The OPL, the First in the Nation, Will Ensure City Decisions Put Quality of Life at the Forefront
*VIDEO: What wll the Office of Public Life mean for West Palm Beach? Click on the video preview image above to learn more.*
In keeping with her vision of a City that puts people first, with quality of life at the forefront of government planning and investment, Mayor Jeri Muoio announced the creation of the City of West Palm Beach Office of Public Life (OPL), the first such office of its kind in the nation. The OPL will ensure the continuance of quality of life improvements in the City that have been signature priorities of Mayor Muoio. Mayor Muoio made the announcement before approximately 900 guests attending her annual State of the City Address during the January breakfast of the Chamber of Commerce of the Palm Beaches held at the Palm Beach County Convention Center in West Palm Beach on January 24, 2018. 
In making the announcement, Mayor Muoio said, “2018 will be a groundbreaking year for quality of life improvements in the City of West Palm Beach…. The Office of Public Life will ensure all of our decisions are evaluated based on their effects on public health, sustainability, pedestrian-friendliness, and the creation of safe and comfortable connections for all our neighborhoods. Public life will be a priority in government planning and investment.” 
Mayor Muoio named Wendy Morse as the City’s first public life director. A 25+ year veteran of the West Palm Beach Police Department, she worked her way up through the ranks, ultimately earning the rank of Captain before retiring from the force in 2017. Highly regarded for her work in crime prevention, traffic enforcement, special events and community policing, Ms. Morse has tremendous insight into our City and quality of life issues. Ms. Morse received the 1999 Palm Beach County Law Enforcement Officer of the Year Award for her work improving the quality of life for Northwood residents. 
Working with the internationally known Gehl Studios, thanks to funding from the Knight Foundation, the City has created a Public Realm Action Plan which Ms. Morse will work to execute.
The Public Realm Action Plan includes:
  • A set of citywide public life principles and strategies to guide the City’s investment in the public realm;
  • Defined public life metrics that measure the performance of City investments prospectively;
  • A series of pilot projects to be carried out in 2018 that will help build capacity for public life driven implementation. 
Inaugural projects to be implemented by the Office of Public Life include:
  • Dance into the Sunset: “Dance into the Sunset” will connect the Historic Northwest with downtown while making Rosemary a true neighborhood ‘Main Street’. Among the goals of the project are: breaking down the ‘Banyan Barrier’ to increase the number of people walking from the downtown to the Historic Northwest; making Rosemary Avenue a neighborhood destination; and piloting the future with the neighborhood by engaging residents.
  • Complete Clematis: “Complete Clematis” would create better pedestrian experiences along Clematis by emphasizing the TriRail station as a multi-modal entrance to the City and, at the same time, supporting waterfront activity to create “One Complete Clematis”. 
“Mayor Muoio, with City Administration, is building a world class city for everybody,” said Wendy Morse. “That’s the overarching goal with the creation of the Office of Public Life,” she said. “We are on the precipice of moving forward with so many capital improvement projects that now is the perfect time to launch this and to make sure that the City of West Palm Beach works for everybody—not just cars, not just bikes, not just pedestrians—everybody!”
The City thanks the Community Foundation of Palm Beach County for their help in funding work in some of the City’s neighborhoods facing challenges including blight, economic inequality, and poverty. 
The City has commissioned a series of studies to evaluate quality-of-life and public life in our West Palm Beach. In addition to the Gehl Public Realm Study, these studies include the Shore to Core study, Jeff Speck’s Downtown Walkability Analysis, and Open Shore by Ecosistema Urbano, among others.
To view the results of these studies, please visit:


"West Palm Working" Invites Residents to 

See How Their City is Doing



At her annual State of the City address, West Palm Beach Mayor Jeri Muoio unveiled “West Palm Working,” the new City of West Palm Beach performance dashboard. Now, anyone can visit the City’s website,, and track the City’s progress on some of the performance measures that are key to helping City leaders gauge progress on efforts to become a world class City. The online dashboard officially went live last week, and residents are invited to take a look!  


West Palm Working expands the availability of City data for internal and external uses. This new resource will enable conversation on the quality and value of City data.


“By making City data more public, West Palm Beach takes a giant step forward in its commitment to transparency,” said Mayor Muoio. “I am proud to say that West Palm Beach is a forward-thinking City that prioritizes data. We are committed to delivering results for residents by making the City’s data more consumable.”


West Palm Working is a part of the City’s larger commitment to transparency and collaboration with residents. Last year, the City passed an open data policy, which established a framework for proactively publishing municipal data and laid the groundwork for West Palm Beach to drive decision-making with data.


The data effort is the result of the City’s collaboration with partners on the What Works Cities (WWC) initiative, launched by Bloomberg Philanthropies and supported by experts at the Sunlight Foundation, the Center for Government Excellence (GovEx) at Johns Hopkins University and Results for America. By working with WWC experts, the City of West Palm Beach was able to incorporate leading national best practices into its policy.


“Passing an open data policy is an important step for the City of West Palm Beach toward enhancing and sustaining how the city shares City data with its residents,” said WWC Executive Director Simone Brody.


Other recent City accomplishments related to open data include:

  • Enabling departments to more easily share each other’s data as a resource when making decisions;
  • Establishing a data governance team to help manage the City’s efforts to open data, review the quality of data, and determine how to prioritize and release it publicly;
  • And completing a first inventory of the City’s available data sets—including key public safety data—and beginning an analysis to understand the quality of existing data and what still needs to be collected.


Check it out! See how we are doing. Visit the West Palm Working performance dashboard, by clicking here:


Trolley Tracker App to Go Live in 2 Weeks

Getting around on downtown West Palm Beach trolleys is about to get a whole lot easier, thanks to the West Palm Beach Trolley Tracker, a free app that will allow users to track the estimated time of arrival of the iconic red trolleys in downtown West Palm Beach. During her annual State of the City Address at the January breakfast of the Chamber of Commerce of the Palm Beaches on January 24, 2018, Mayor Jeri Muoio unveiled the app which will go live in the next two weeks. The app will provide real-time information about trolley routes via mobile devices.


“There is more, good news to share, and this is for our trolley riders,” said Mayor Muoio. “You will soon be able to download an app to check on our trolley schedule. Use the Trolley Tracker to know when the trolley will be at your stop,” Muoio said before a crowd of 900.



The Trolley Tracker app will show trolley riders where their trolley is and when it will pick them up. It provides live locations of trolleys, arrival predictions and other important trolley route information. To create the Trolley Tracker app, the City worked with Ride Systems.


Stay tuned! Soon, navigating the trolley routes will be as easy as downloading the West Palm Beach Trolley Tracker. Remember to search for it in your iOS and android app stores!


The downtown West Palm Beach Trolley Service is FREE courtesy of the City of West Palm Beach, the Downtown Development Authority (DDA), Palm Beach Outlets and the Community Redevelopment Agency (CRA). Operated by Molly’s Trolleys, the trolleys pick-up and drop-off at designated stops in the City and are handicapped accessible. The trolley is a convenient way to move throughout the City and to visit all of your favorite downtown shops, restaurants, and attractions.



There are three routes in the downtown: the Yellow Line, Green Line, and Blue Line. The Yellow and Green Line trolleys pick up passengers every 10-15 minutes, and the Blue Line picks up every half hour with set stop times.

  • The Yellow Line travels to CityPlace and Clematis Street. Hours of operation: 7 days a week (No service on Thanksgiving or Christmas); Sunday - Wednesday:  11am- 9pm; Thursday - Saturday:  11am- 11pm.
  • The Green Line travels to the Tri Rail Station and downtown to make it even easier to visit our attractions. Hours of operation: 7 days a week (No service on Thanksgiving or Christmas); Monday - Friday:  7am-7pm; Saturday- 9am -6pm; Sunday - 11am - 6pm.
  • The Blue Line travels through downtown, Northwood Village, and the Palm Beach Outlets Trolley. Hours of Operations: Thursday - Saturday ONLY- 11am - 10pm; Runs every 30 minutes with specific stop times. 

For more information, please visit the City’s website:


Flagler Shore Updates


Flagler Shore has been successful in starting the dialogue about how best to utilize the City's public spaces!


In keeping with Mayor Jeri Muoio's vision of designing a City for all people and improved quality of life in West Palm Beach, Flagler Shore temporarily reduces Flagler Drive between Lakeview Avenue and Banyan Bouelvard to two lanes through March 1. The additional 63,000 sq. ft. of public space has provided an opportunity for the public to utilize the space, and we thank the Downtown Development Authority for activating the space with exciting programming and events.


Meantime, the City and our partners at the CRA have been studying traffic impacts, pedestrian counts, turnout and more. Preliminary data shows:

  • No major adverse traffic impacts.
  • To date, no accidents have been reported. 
  • Vehicles have slowed down, which increases safety. 

The City will continue to collect data regarding traffic, safety, and usage through the end of February, and the two closed lanes of Flagler Drive will reopen. The City will release a full report on the findings once complete. 


The City continues conducting outreach and focus groups in communities and neighborhoods to inform about Flagler Shore and to solicit feedback on this temporary, pilot project. In the video below, Heather Tribou, Senior Planner, presents an overview of the Flagler Shore project during a neighborhood meeting. 


*VIDEO: Flagler Shore Presentation at Public Meeting; To view the video, click on the preview image.*


Your feedback is important to us. What events or programming would you like to see at the Shore? How can it be improved? Share with us your feedback by emailing 


This Week on Flagler Shore

Pedal/Run/Walk with a Purpose & Food Trucks at the Shore

  • Wednesday, January 31; 6:00 -9:00 PM
  • Meet at Datura & Flagler Intersection (Across from E.R. Bradley's Saloon) for ride/walk/run
  • Free
  • Enjoy an evening walk, run or ride after work as you meet up with friends and community members at Flagler Shore with food trucks, music, and more. Meetup will take place at 6:00p.m., and the scenic ride through downtown West Palm Beach will commence at 6:10p.m. and conclude at 7:00 p.m. 
  • Hosts: Bike West Palm Beach & Flagler Shore Peloton
  • You can also experience a flavorful night in downtown West Palm Beach with 15-20 of the best food trucks! Indulge in fusion cuisine, comfort foods, sweet treats, and much more while enjoying the water views. 
  • Food trucks will be located on Flagler Drive between Fern and Lakeview.
  • Hosts: Gourmet Truck Expo.

Palm Beach Plage & Sunset Wellness

  • Sunday, February 4; 4:00 to 9:00 PM
  • Throughout Flagler Shore
  • Free
  • Bring your hammock, blankets and picnic baskets to this community picnic along the Shore. Enjoy an informal, family-friendly gathering, bring food and drinks, and just relax and enjoy Flagler Shore with good company. There will be picnic tables, games and more. 
  • Hosts: ConnectWPB 

For more information about Flagler Shore, visit





 The City of West Palm Beach begins the new year with a new twist on doing business. The Procurement Department will feature some of its Prime Contractors at the next outreach event, so small business enterprise owners can talk with them one-on-one.


Frank Hayden, the City’s Director of Procurement, will host the “Meet the Prime” networking event and panel discussion. It will be held 4-6 p.m. on Thursday, February 1, at the Mary V. McDonald-Wilson Center in Gaines Park, 1505 N. Australian Avenue, West Palm Beach, FL 33401. Guests can RSVP to  Aisha Darrough at 561-822-2103.


SBE owners can talk with and learn about upcoming projects from panelists Pamela Toussaint, Owner/CEO of Ultimate Image Coach; Maziar Keshavarz, owner/CEO of Keshavarz & Associates, Inc.; Brian MacClugage, executive vice president of Poole & Kent Company of Florida; Kevin Schanen, vice president of Kimley-Horn and Associates; Joseph Sanches, president of D Stephenson Construction, Inc.; and Neil Johnson, principal/project manager of Stantec/MWH.


Guests will also be able to talk with City representatives about how to become Small Business Enterprise (SBE) certified, how to bid on City projects, get details on scheduled projects for 2018, and how to do business with the City. Hayden will be joined by Patricia Armstrong, senior purchasing agent, and Kevin Volbrecht, director of Engineering Services.


Hayden is encouraging more SBE owners to learn about City opportunities through his department. New procurement programs have been designed to increase the number of small businesses, women-owned businesses, minority-owned businesses and service-disabled veteran-owned businesses certified to bid on new contracts and to increase the amount of contract work awarded to these businesses. The results of a recent Disparity Study have increased the need for greater inclusion among women-owned and minority-owned businesses on certain types of work available from the City.


In 2016, the Procurement Department introduced the Sheltered Market Program, bid equalization, the elimination of the Good Faith effort and new small business thresholds. Hayden has set a goal to increase the number of small businesses certified by the City by 5 percent annually and to increase the number of dollars spent with certified businesses by 5 percent annually, as well.

For example, the Sheltered Market program is created for only certified small business enterprises (SBEs) to be able to bid on contract opportunities valued at $500,000 or less. The ‘shelter’ allows SBEs to compete against each other instead of larger enterprises.


Bid equalization enables certified SBEs to compete with non-certified SBEs. If a bid by a certified SBE is within 10 percent of a bid by a non-certified SBE, the City can make the award to the certified SBE, even though its bid could be up to 10 percent higher, Hayden said. The City has also eliminated the Good Faith Effort, which created a loophole for larger enterprises to avoid awarding a percentage of their subcontract work to SBEs.


The City of West Palm Beach Procurement Department offers opportunities for all suppliers, including small businesses. It values business relationships and strive to promote fair and equitable treatment of all suppliers. To learn more about its procurement opportunities in the area of goods and services, construction and professional services, visit or call 561-822-2100.


WPBPD to Host 3rd Annual Farm Share Food Distribution


Join the West Palm Beach Police Department and Feeding Florida for the 3rd Annual Farm Share Food Distribution!

Quantities are Limited.

WHEN: February 3, 2018; 10am - 1:00pm

WHERE: Gaines Park; 1501 North Australian Avenue

CONTACT: (561) 822-1621

VOLUNTEERS: Volunteers are needed from 6:30am -3:00pm. Breakfast and lunch will be provided to all volunteers, and water will be distributed throughout the event. To volunteer, contact Valerie Moore at (561) 822-1621.


WPB General Election Set for March 13


The City of West Palm Beach will hold its General Election on Tuesday, March 13, 2018, for the purpose of electing three City Commissioners: one residing in District 1, one residing in District 3, and one residing in District 5.


District 3 will not appear on the ballot, as Commissioner Paula Ryan was unopposed and is the Commissioner-elect for District 3.


Residents of ALL districts who are eligible to vote can vote in this election!



For information on who has qualified to run in the March 13, 2018 municipal election, please visit the City Clerk's web page:



2018 Holiday Sanitation Schedule 


There will be regular service on the following holidays:     

  • President's Day - February 19, 2018   
  • Memorial Day - May 28, 2018            
  • Independence Day - July 4, 2018                 
  • Labor Day - September 3, 2018            
  • Columbus Day - October 8, 2018        
  • Veterans Day - November 12, 2018 

There will be NO service on the following holidays:

  • Thanksgiving Day, November 22, 2018; Residential garbage will resume on your next scheduled service day beginning 11/26/18. Recycling will resume on 11/29/18. Bulk/Yard and Commercial Divisions are one day behind regular schedule.
  • Christmas Day, December 25, 2018: Residential garbage will resume your next scheduled service day beginning 12/28/18. Recycling will resume on 1/1/19. Bulk/Yard and Commercial Divisions are one day behind regular schedule.
  • New Year's Day, January 1, 2019: Residential garbage will resume on your next scheduled service day beginning 1/4/19. Recycling will operate on normal schedule. Bulk/Yard and Commercial Divisions are one day behind regular schedule. 

The sanitation schedule is produced by the City of West Palm Beach Department of Public Works. For more information, please call (561) 822-2075. 


2018 Neighborhood Meetings Schedule 


Western Neighborhoods Meetings: All meetings start at 4:30PM in the Flagler Gallery





South End Neighborhoods Meetings: All meetings start at 5:30PM in the Flagler Gallery

1/31/18                7/25/18

3/28/18                9/26/18               

5/30/18              11/28/18


North End Neighborhoods Meetings:  All meetings start at 5:30PM in the Flagler Gallery  

2/21/18                8/15/18

3/21/18                9/19/18

4/18/18              10/17/18

5/16/18              11/14/18




Please note that this schedule is tentative and subject to change. For more information, please call (561) 822-1412.



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