Mission and Vision

Sign at entrance to West Palm Beach

City Mission

In Partnership with our communities, West Palm Beach delivers exceptional customer service that enhances quality of life.

City Vision

West Palm Beach is a vibrant world-class city.

Core Values – "DIRECT"

  • Diversity: We find strength in celebrating our differences, promoting mutual understanding and inclusiveness

  • Integrity: We demonstrate the ethical principles underlying public service; believing honesty and follow-through support credibility.

  • Respect: We treat our constituents, stakeholders, and each other with dignity, courtesy, and esteem.

  • Excellence: We deliver high-quality services in a friendly manner, based on an understanding of our constituents and their needs.

  • Collaboration: We build partnerships, which ensure our community’s success.

  • Transparency: We recognize that openness, accountability and two-way communication makes mutual trust possible and invites participation.

Strategic Plan